Track Your Samsung Service
See your repair progress every step of the way
Track your Samsung device from service intake through completion. Enter your job number or store reference to see where your repair is, what’s been done, what’s next, and when it’s ready for pickup or delivery.
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Job Information
Job Number
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Model Name
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Last Updated
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Service Status
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Payment Status
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Booking & Intake
Inspection & Diagnosis
Quote
Parts
Repair & Testing
Payment
Dispatch
Completed
Note: Our service tracker provides regular updates as your service progresses. While we aim to keep this information as accurate as possible, some updates may take a short time to appear. If you have any questions about your repair, please contact our support team and we’ll be happy to assist.