Mobile

When your Samsung phone needs repairing, you want a solution that’s fast, reliable, and backed by experts. At Samsung CSP, we’re New Zealand’s only official Samsung Service Centre, providing Samsung-certified repairs using genuine Samsung parts to keep your device performing at its best. Every repair is backed by a 90-day workmanship warranty, ensuring peace of mind and dependable service for all your Samsung mobile and wearable devices

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Samsung Mobile Repair Services We Offer

Hardware Repairs

Main Screen Replacement: Got a shattered display? We’ll replace your entire screen, including the surrounding frame, for a flawless finish.

Back Cover Replacement: Scratched or cracked back? We’ll swap it out to restore your phone’s sleek design.

Hinge Replacement (for foldable devices): If you have a Samsung Galaxy Z Fold or Z Flip, we’ll replace both the hinge and main screen to keep your device functioning smoothly.

Charging Port Repair: If your phone won’t charge or connects inconsistently, we’ll fix or replace the charging port for reliable power.

Microphone Repair: Experiencing muffled calls or voice command issues? A faulty mic might be the culprit—we can replace it with crystal-clear audio.

Battery Replacement: Is your Samsung phone struggling to hold a charge? A new battery will extend its lifespan and keep it running like new.

Main Screen Protector: Keep your new screen safe with a Samsung-certified screen protector for added durability.

Software & Unlocking Services

Software Repair: Whether it’s an unresponsive system, update issues, or app crashes, we’ll troubleshoot and fix your software problems.

Unlocking Service: Forgot your pattern, PIN, or biometric lock? We can unlock your phone but note that this process erases all device content (a factory reset is required).

Overseas Model Repairs: Have a Samsung phone bought overseas or parallel imported? We offer repair services for international Samsung models, enabling compatibility with NZ networks.

Warranty Repairs

If your Samsung phone is still within the warranty period, and the issue is covered under Samsung’s warranty policy, we’ll repair it at no cost. Examples of covered repairs include:
  • Manufacturing defects
  • Component failures not caused by physical damage
Warranty repairs must meet Samsung’s terms and conditions. Accidental damage, liquid exposure, and unauthorised modifications void warranty coverage.

Out-of-Warranty Repairs

If your Samsung phone is out of warranty or the damage isn’t covered, we provide affordable, upfront pricing on repairs. Common non- warranty repairs include:
  • Cracked screens
  • Liquid damage
  • Battery replacements from regular use
  • Accidental damage
At Samsung CSP, we offer a 90-day workmanship warranty on replaced parts for manufacturing defects, excluding misuse or accidental damage. You’ll receive a clear, upfront quote with no hidden fees, just honest service.

Why Book Repairs with Samsung CSP

Genuine Parts

Use only original Samsung Parts for every repair

Certified Technicians

Our certified technicians will troubleshoot and repair your product

Guaranteed Repairs

Samsung certified team guarantees repair service that you can trust

Fast Shipping

Enjoy prompt and efficient delivery with tracking options

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