Free device collection & delivery*
Galaxy Z Fold 5 Repair
Galaxy Z Fold 5 Repair – Samsung CSP
Keep your Galaxy Z Fold 5 in peak condition with our friendly and professional repair services. As specialists in Samsung’s cutting-edge foldable devices, we provide comprehensive solutions for screen damage, hinge issues, battery replacements, and more. Our certified technicians use only genuine Samsung parts to ensure durability and quality, restoring your device to its original performance.
We offer flexible repair options, including courier services and onsite repairs, to make the process as convenient as possible. Trust us to handle your premium Galaxy Z Fold 5 with the care and expertise it deserves
*Free device collection and delivery included. A courier label and courier package can be provided to you at no extra cost.
- Genuine Parts
- Repair Guarantee
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- 100% Secure Checkout
Description
Galaxy Z Fold 5 Repair – Samsung CSP
At Samsung CSP, we are your trusted experts for Galaxy Z Fold 5 Repair, delivering high-quality service to restore your foldable device to its optimal condition. Our certified technicians use only genuine Samsung parts to ensure your phone performs like new. From screen repairs to hinge servicing, we’ve got you covered.
Our Key Repair Services
We specialize in addressing common Galaxy Z Fold 5 issues, including:
- Foldable Screen Repair/Replacement: Fix cracks, dead pixels, or touch issues with precision.
- Hinge Servicing: Maintain smooth, reliable folding action for long-term durability.
- Battery Replacement: Install genuine batteries for longer-lasting performance.
- Diagnostics & Software Support: Identify and resolve any software or hardware issues quickly and effectively.
Specifications
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Galaxy Premiere Service
Your Galaxy Foldable device comes with specialised customer care services designed to deliver the best possible product experience to our valued customers.
Galaxy Premiere Service
Your Galaxy Foldable device comes with specialised customer care services designed to deliver the best possible product experience to our valued customers.
Foldable Device Concierge
Discounted Screen Damage Repair
Sometimes accidents happen. Your Galaxy Fold or Galaxy Z Flip comes with a one time discounted screen damage repair for $230 by one of our certified technicians within 1 year of the device purchase.*
What's covered
Sometimes accidents happen. Your Galaxy Fold or Galaxy Z Flip comes with a one-time discounted non-cosmetic screen damage repair for $230 by one of our certified technicians within 1 year of the device purchase. The discounted screen repair (“Screen Repair”) applies to damage to the screen that affects the functionality or safety of the screen. The Screen Repair does not apply to screen damage that is merely cosmetic and does not affect functionality or safety of the screen. The Screen Repair is valid for 12 months from the date of purchase and for one screen repair only. All other types of non-warranty damage, or damage additional to the damaged screen, are not covered.
If additional repair is required, this will be charged at normal user induced fault rates. The Screen Repair cannot be transferred to another device. The Screen Repair cannot be exchanged for cash. The Screen Repair must be undertaken only by the Samsung Customer Service Plaza (book through 0800 SAMSUNG/0800 726786) and may be delayed when spare parts are not available.
Excess fee for claims
When you submit an eligible claim, below excess fee will apply:
| Country | Currency | Excess |
| NZ | NZD | $230 |
How to submit a claim
To submit a claim, you can contact Samsung NZ by calling 0800 726 786, option 9. Please have the IMEI number of your Galaxy Fold in hand (dial *#06# to get this on the screen).
Comprehensive Mobile Repair Services
We follow a thorough and efficient repair process to ensure your mobile device receives the best care, giving you confidence in the quality, and reliability of our service
Booking
Your device is registered into our repair system
Troubleshooting
Our certified technicians conduct a comprehensive analysis to identify all possible issues
Diagnosis
The primary problem and any potential contributing factors are identified
Genuine Part Replacement
Damaged parts are replaced with authentic Samsung components
Quality Control
Each repair undergoes rigorous testing to confirm functionality, including waterproof integrity if applicable.
Free Shipping
Enjoy complementary shipping options alongside your repair
Why choose Samsung CSP?
As New Zealand’s trusted Samsung Service Centre, we are dedicated to providing exceptional service. Here’s why you can trust us with your mobile repair:
Genuine Samsung Parts
Every repair is performed using authentic Samsung components, ensuring the highest quality and compatibility
Certified Technicians
Our experts are trained in Samsung’s advanced technologies, offering specialized knowledge for all Samsung devices
Waterproof Integrity Restoration
If your device originally had waterproof or water-resistant features, we ensure these are maintained during the repair process.
Quick Turnaround Times
We value your time and aim to return your device as quickly as possible without compromising on quality.
Common Mobile Device Issues We Fix
Our expert team can handle a variety of issues to keep your device running smoothly, including:
Screen Cracks / Malfunction
From damaged displays to unresponsive touchscreens, we restore your screen for optimal performance
Hinge Problems
Misaligned hinges or folding difficulties are repaired for a smooth, reliable user experience
Battery Issues
Fast-draining or failing batteries are replaced to bring back all-day power
Connectivity Problems
Resolve issues with Wi-Fi, Bluetooth, or charging ports to keep your device connected
Cosmetic Damage
Cracked back glass or other cosmetic issues are fixed to restore your phone’s appearance
Additional Services & Support
In addition to repairs, we offer software troubleshooting, performance optimizations, and ongoing maintenance tips to help extend the life of your Galaxy Z Fold 6. Our goal is to ensure your device operates at its peak potential, both now and in the future. If you’re looking to book a unit for service, or in the market to purchase a new device, check out our referrals below
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